Safari is blocking 3rd party session cookies - iPad Air M1 with iPadOS 18

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Level 1

5 points

Safari is blocking 3rd party session cookies - iPad Air M1 with iPadOS 18

Hello,

Since I updated to the new iPadOS18, it again block my learning platform in Moodle Kaltura with 3rd party session cookies. I use this to view video from Kaltura sources and Moodle, which I believe it's so far really safe contents.

I've fixed that in iPadOS17 with disable the Prevent Cross-Site Tracking and Block All Cookies, but now it's not work anymore. Other web browsers in iPad like Chrome or Edge also not working.

I REALLY NEED HELP on this soon since this is my weekly learning and it's like the only way I can learn to have good grade. If this is not fixed, sorry I have to sell all my Apple devices.

iPad Air, iPadOS 18

Posted on Sep 21, 2024 3:35 AM

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Answer 1

Top-ranking reply

lovychauhan

Level 1

14 points

Sep 22, 2024 9:56 AM in response to duchung97vn

Getting the same error and it worked for me in IPAD OS 17 but not working in IPAD OS 18. Please share the solution once you find it

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Answer 2

duchung97vn Author

Level 1

5 points

Sep 24, 2024 9:40 PM in response to Linuxidiot

Hi Linuxidiot, yes, I tried contact with Apple Support already and they provided me some methods to check included Reset Network Settings, change back to default & I even reset all settings for my iPad & Mac but no lucks. Since it's only happened after I updated to the newest version of iPadOS 18 & MacOS 15.0, my iPhone in iOS17.7 is the only device still able to run video now. The Apple Support asked me to come to their AAR services to check further & I will come there to see any solutions.

I also contact with my university to ask if they can change the method to display video or else and it needs them 7 business days to check & response back, so let see.

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Answer 3

duchung97vn Author

Level 1

5 points

Oct 6, 2024 12:51 AM in response to duchung97vn

Update: This issue was fixed in the update MacOS 15.0.1 and iPad 18.0.1 version yesterday. Just disable the Prevent Cross-Site Tracking and turn off Block All Cookies in Safari settings and it works. Thanks!

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Answer 4

Sep 24, 2024 11:43 AM in response to duchung97vn

Did you open a ticket with Apple? I have a customer reporting a similar issue and she claims we need to fix it, but I cant recreate the issue on my iOS 18.1 DB5 installation.

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Answer 5

Oct 6, 2024 3:51 AM in response to duchung97vn

My customer confirmed the same on Friday. She said some Apple tech person didn’t like me saying they probably fixed some bug during the 18.1, but obviously there was some type of bug to make such a small release necessary.

if it came out so soon that would mean they were getting reports to be made aware, so why make my customer talk to them so many times and trying to send them back to the businesses being affected before saying that they were reviewing some reported issues using some websites.

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