Airpods Pro 2 noise cancellation worse after firmware update 7A294

The active noise cancellation on (at least) the AirPods Pro 2 is much worse after firmware update 7A294, including 7A302. The noise cancellation effect seems noticeably weaker now, roughly 50-70% as effective. Qualitatively, the effect is now closer to a slightly quieter adaptive mode. Essentially, I can now practically hear everything at a reduced volume, and my Sony 1000XM5 headphones now perform much better than my AirPods Pro 2, and this wasn't the case until the firmware/iOS 18 update.


Troubleshooting steps I've tried:


  • Cleaning the AirPods and tips (gentle surfactant/alcohol wipes, Blu-Tack), although they were already clean
  • Replacing the tips (they were already pristine)
  • Changing tips and ensuring proper fit
  • Resetting the AirPods
  • Toggling all settings on and off (Off, Transparency, Adaptive, Noise Cancellation)
  • Ensuring I hadn't accidentally selected something other than the noise cancellation mode
  • Having the AirPods replaced at the Apple Store


None of the above remedied the issue.


Some examples and context:


  • I can now fully make out conversations on the train in Tokyo, which I wasn't able to do that up until a day or two ago. To wit, train announcers are now less distant and audible. I can now hear people conversing on the other side of the carriage, and at one point, I was able to make out the music leaking out of someone else’s headphones...
  • I can now make out talking heads playing at low volume on a TV in another room.
  • I can now make out external sounds when ANC and Background Sounds (Dark Noise) are active at the same time, and up until the most recent update this combination was closer to being fully isolated.
  • Background music in convenience stores is now fully present, where as prior to the update I couldn't hear a thing.
  • I now no longer bother swapping to Transparency when my girlfriend is trying to talk to me across the room, because I can hear everything she has to say while noise cancellation mode is active. In the past, having to toggle between settings was a source of annoyance for us.


The situation is particularly disappointing, as I once adored these headphones, and the degradation of the noise cancellation effect makes the AirPods Pro 2 essentially more annoying than anything else.

iPhone 15 Pro

Posted on Sep 25, 2024 4:53 AM

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Posted on Sep 29, 2024 1:51 PM

Same for me. From best AirPods with which I bragged to everyone who didn't have a pair of AirPods to checking if ANC is even turned on. We need to get Apple's attention so maybe have everyone else affected, comment on this thread.

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Nov 19, 2024 4:02 PM in response to Pheidl

Same here. No ANC at all. Im not happy at all that apple dont care about their customers. Like ANC was main thing I was buying Airpods pro 2.. Without ANC, Ive just got very expensive regular headphones I could have from diferent brand for half a price. No more apple ever!

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Dec 10, 2024 5:24 AM in response to Pheidl

I raved about my AirPods. Just bought another pair too. Now I wouldn’t recommend them to anyone and debating returning the ones I just got. They are horrible now with noise cancelling. I would often just wear 1 AirPod so I could hear my podcast/book clearly while still being alert of surroundings. Now I have to wear both and still can’t hear audio well. Apple needs to update and figure this out. My cheap ones from amazon are better than my AirPods.

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Dec 17, 2024 5:12 PM in response to Pheidl

See, and here I thought it was just me or my imagination that the ANC got worse. I swore that I could hear better with the ANC on rather than a few months ago where I couldn’t hear anything with it switched on.


I can hear someone talking to me clear as day whom normally I have trouble hearing with my AirPods Pro 2 off my head.


So yes, I’m experiencing this issue, too. Hopefully Apple fixes this because sometimes that feature is needed in my case.

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Jan 11, 2025 7:03 PM in response to Pheidl

Just got brand new 7A294s today and will be returning them because of this. I was so looking forward to being able to focus at work, and can't believe I didn't see all these forums complaining about the ANC changes before I purchased, as I usually do really good research.


Commenting to pile on so hopefully something changes. I am genuinely so sad and really hoped these would be a solution. If anyone has found any comparable solutions for sound sensitivity that are buds and not over-ear headphones, please feel free to reply and make a suggestion.

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Oct 8, 2024 12:55 AM in response to Pheidl

It happened to me that someone was calling my friend in a large room and I had the permeability mode on my AirPods pro 2. I had the music completely turned down.. And suddenly I hear as if someone was calling me who was calling her.. Loud and completely clear and I was about 10 meters away from her. She had no idea and I could hear her call beautifully and she didn't have a handsfree..

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Oct 12, 2024 9:38 PM in response to Pheidl

Same here. Noise canceling on my airpod pro2 virtually non existent. It muffles sound slightly, but you can hear conversations, tv almost any sounds. Passed airpod seal rest. Airpods 4 being without rubber tips, are doing better anc at the moment. Not better what airpods pro 2 did. Before on airpods 2 filtered all but very loud or sudden sounds, and those were very muffled. now i can have normal conversations with noise canceling on.



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Nov 4, 2024 7:16 PM in response to Pheidl

I recently noticed this as well after using them in a noisy server room. ANC was less comfortable than both adaptive and even off. It felt like ANC doesn't remove certain mid range frequencies anymore, so they felt loud with it enabled.


Tried it in other situations and noticed I can hear people speak relatively easily. Tried a running sink and it was only slightly quieter than adaptive (set to less noise). As I was testing them just now I heard my refrigerator turn on and I have no issues hearing it continue to run.

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Nov 10, 2024 3:30 PM in response to Pheidl

If I’m not mistaken, I may have found a workaround for this. I believe I’ve identified a bug in the “adaptive audio” feature with the Generation 2 Pros. Although your adaptive audio feature may be disabled, go into settings and tap on your AirPod Pro 2 set. Then scroll down to audio and then select adaptive audio. After that, set it to “less noise” so that you’ve basically got nothing coming in. I don’t know if this is the exact sequence involved (I went through soooooooooo many different settings last night), but after I did that it completely drowned everything out (finally!!!!!) Even as I’m sitting here typing this, it would have already started letting more noise in at this point. There would be certain sounds that it would try to drown out (heat, fans, humidifiers), and while doing so, it sounded like I was on the freeway with my car window rolled down. Not anymore!!! Works well now 🤩

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Jan 2, 2025 5:59 AM in response to Pheidl

Same here, mine are now picking up the sound from my room tv at low volume, that never used to happen.


would have loved if we had a slider to adjust the amount of noise canceling that we needed instead of apple deciding for us.


guess it’s time to make the switch to a better competitor.

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Jan 4, 2025 6:09 AM in response to Pheidl

Hello, I have the same issue with my airpods pro 2.


I thought it was a problem

with the tips, so I bought brand new ones with a cleaning tool kit but the problem was still there after replacing them.


After some research I found your post on reddit and what I feared came true. Apple literally deleted the most important feature of this product.


I'm done with them. I'm out of the ecosystem.


I'm selling my Iphone 13 mini, my airpods pro and my watch series 6. I'm going OnePlus with the phone and Sony for the earphones.


And I went back to Qobuz.


Enough is enough.

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Jan 21, 2025 12:26 PM in response to Pheidl

Noticed exactly same issue. I never heard my Mac keyboard while typing but now i can clearly hear every press, just with slighly reduced volume. Tried to reset them, but didn't help. Then found this thread.


I bought AP Pro 2 in October 2022, basically after launch and was amazed by ANC to say the least.

Now it's awful to say the least, i don't even use transparency mode because i can hear everything with ANC on.

7B21 didn't fix anything, imo it has got even worse. I can hear cars outside, distant noises and so many other things that never bothered me throughout almost 2 years since i bought my headphones.


I'd love to use older software (i never use conversational awareness) but sadly there is no such option. Only one that comes to my mind is to buy new pair of headphones and never use them with any Apple device, but it's not really what i bought them for.


Hopefully this will be addressed soon and we get some response from Apple. Extremely disappointed by latest updates, ANC is a highly valuable feature that was one of the selling points of Pro models initially.

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Mar 30, 2025 7:48 AM in response to Pheidl

I’m curious as to why Apple will not address this issue. Likely because this was intentional on their end. Maybe because they want people to buy the AirPods 4 when they come out. Whatever the reason, it is unacceptable and I think this is the end of my relationship with Apple. I’ve been an Apple user since the first iPhone came out. I loved my AirPods Pro 2. The noise cancellation was incredible. Now I can hear a pin drop. Apple even replaced my AirPods and the new ones have the same issue. I can’t believe I’m about to say this, but me thinks it’s time to switch to Sony.

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Airpods Pro 2 noise cancellation worse after firmware update 7A294

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