iPhone screen not reacting to touch

Henwlo_ wrote: "Yes and the capacity is 79%..."

79% is not healthy and is almost certainly the reason for the screen issue. Apple recommends having the battery replaced at around 80% – so have the weak, aging battery replaced and all will be well:

iPhone Battery Service

About genuine iPhone batteries

Repair Provider Verification

(Articles found by searching Apple's Knowledge Base.)

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Henwlo_ ~ One possible cause of touch screen problems is a weak, aging battery. So...

Does your iPhone 11 still have its original battery?

And, if the screen starts working again, what's the Maximum Capacity % here?...

Settings > Battery > Battery Health & Charging

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