You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

DriveDX says SSD is not SMART enabled BUT . . .

I have my M2 mini booting off a 1 TB Crucial USB SSD


DriveDX says it is not SMART enabled yet if I then reboot the mini onto its own internal SSD, DriveDX recognises the Crucial drive and provides a report.


This is all I get when the mini is booted from the Crucial.



Any idea why this happens?


I have checked all the “suggestions” in the troubleshooting section at the top.


It also occurs with other computers.

Mac mini, macOS 14.6

Posted on Oct 10, 2024 3:49 AM

Reply
6 replies

Oct 11, 2024 9:00 AM in response to Ian R. Brown

Did you manually install the special USB driver while booted from the external Crucial SSD? I can imagine the possibility that DriveDx may not consider it a USB device since it is the boot drive so DriveDx may not prompt you to install the special USB driver. I have never tried to check the SMART status of an external drive while booted from that same external drive with macOS.


macOS does not have the necessary USB SCSI driver needed to communicate with external drives, so the third party driver is needed.



Oct 10, 2024 8:50 AM in response to Ian R. Brown

Hmm...🤔 That is interesting.

My experience has been that my external drives don't usually report SMART status, and I've not cared enough about it to pursue it further. But this is intriguing.


I think this sounds like a great question to pose to the DriveDX folks. I'd wager they could explain the behavior.


I'll be following this for sure.

Oct 10, 2024 9:27 AM in response to varjak paw

Thanks but I had done that already . . . this has been going on for several years with different computers.


Anyway I downloaded the driver again and installed it on both the Mac SSD and the Crucial SSD (both of which are bootable).


I have DriveDX installed on both those bootable drives and whilst booted into the Crucial SSD I tried the DriveDX installed on both drives but neither would recognise the Crucial.


So although the Crucial (and other external SSDs) are recognised when booted into the Mac SSD, the externals are no longer recognised when one of them is booting the Mac.


I can't imagine Binary Fruit has had this problem before because not many people dual boot their Macs.


Incidentally the Crucial (in DriveDX) is showing that it still has 99% of its lifespan remaining which suggests it should be good for over another century! The Mac SSD has only written some 500 GB in the last year as pretty well everything has been done on the Crucial.

DriveDX says SSD is not SMART enabled BUT . . .

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.