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When I sign into AppleTV+ on my Samsung TV, it either fails or won’t refresh. It got past the refresh once but told me I didn’t have an account - but Apple TV+ app on phone and iPad (under same Apple ID) works fine
any help with this greatly appreciated
PS I have deleted and reloaded the app on my TV but to no avail
[Re-Titled by Moderator]
QA55Q7FAM,
If the Apple TV app misbehaves on your Samsung smart TV, then consider these troubleshooting steps from Samsung Support:
What to do if an app is not working on Samsung TV - Samsung Support
If you need further assistance after that, please contact Apple Support.
Thank you very much for the suggestions.
Unfortunately the problem persists. The app keeps asking me to sign in and when i do, it says it will refresh and either doesn’t refresh or if it does, the app has my Apple ID logged in but it says I am not a paid up member of ATV+. All the while ATV+ is working fine on my iPad and iPhone
UPdate
OPened the app and, as if by magic, the app now works fine
Thanks to Urquhart for your help!
A bit mysterious, but I’m glad it is working now. Enjoy Apple TV+.
When I sign into Apple TV+ on my Samsung TV, it fails
