Spotify download issue on Apple Watch Series 7

Question

Spotify download issue on Apple Watch Series 7

I've had my apple watch series 7 for 3 years now. I love my watch but I absolutely hate that it doesn't allow spotify to download on it. No need to tell me to update both devices - my phone & my watch - I already have. Also no need to tell me to reinstall spotify on my apple watch. I've probably done this about 10 times since I've owned the watch. And then it takes me forever to re download my songs. This is my last attempt to get help from Apple support! As all these steps has been taken and now spotify will NOT download at all!!

So many people have told me this is because APPLE wants me to use an APPLE PRODUCT ie. Apple Music. But I enjoy Spotify and don't WANT Apple Music. Maybe I just need to get another watch that pairs with Spotify. I really wish someone could fix this for me! I'm getting tired of not being able to listen to my music!

[Re-Titled by Moderator]

Apple Watch Series 6, watchOS 11

Posted on Oct 18, 2024 3:39 PM

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Answer 1

varjak paw

Level 10

182,662 points

Oct 19, 2024 7:52 AM in response to cmcneilfortier

You're not communicating with Apple when you post in the Community. Apple Support does not participate in these forums. We're all just fellow users, helping out as we have time and knowledge to share.

As to your problem, if the Spotify app is installed on your Watch but is slow downloading tracks, then unless other apps on your Watch also have problems with connecting to and using the Internet, that would seem to be an issue with Spotify, not with your Watch. I'm presuming that you do have a Premium subscription, yes? If so, have you tried Spotify Support or the Spotify Community to see if anyone there has a suggestion?

https://community.spotify.com/t5/FAQs/tkb-p/Spotify-Answers

Regards.

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Answer 2

Oct 19, 2024 7:58 AM in response to varjak paw

Oh I thought this was “Apple support” so they might help me out. Yes I initially addressed it with Spotify. I do have premium & Spotify has told me it’s an Apple problem. No other family member has had problems with Spotify in our household. Only my Apple Watch.

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Answer 3

varjak paw

Level 10

182,662 points

Oct 19, 2024 8:05 AM in response to cmcneilfortier

Not having Spotify I don't have an experience to know whether this is an issue with Spotify in general or with your particular Watch. Perhaps someone else here who does use Spotify on an Apple Watch will see your query and be able to offer opinions.

Regards.

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Spotify download issue on Apple Watch Series 7

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