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Purchased movie not showing up on Apple TV 4K box

I purchased a movie on my Apple TV 4K box but it’s not showing up. When I go to purchase it again, it says I’ve already purchased it. I’ve tried turning it off and back on again with no luck.

Apple TV 4K, tvOS 18

Posted on Oct 19, 2024 2:01 AM

Reply
1 reply

Oct 19, 2024 5:04 PM in response to Emde84

Re: Purchased movie not showing up on Apple TV 4K box


Apple support has a couple of articles online (links below) that may be helpful:


You can: Redownload TV shows and movies that you purchased - Apple Support

eg: says:

How to redownload TV shows and movies on Apple TV and other devices


You can't download movies and TV shows on Apple TV, smart TVs and other streaming devices with the Apple TV app. You can stream movies and TV shows that you purchased. Just open the Apple TV app and go to your library.


and

See what to do if you: Can’t see the movie or TV show that you purchased?

Purchased movie not showing up on Apple TV 4K box

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