What causes Time Machine to stall during backups?

I've had no trouble with Time Machine until updating my Mac Mini M2 to OS 15.0.1. After the update, I constantly get the message "Time Machine did not finish backing up because some files were unavailable. Backups will resume when your Mac is unlocked." The backups seem to run fine until reaching about 80% then stall before the message appears. I've tried different ports, different USB C hubs, different cables etc. with the same result. I've scann the resources here and found nothing current or helpful on this issue.


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Mac mini (M2, 2023)

Posted on Oct 25, 2024 5:25 AM

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Posted on Nov 15, 2024 5:47 PM

It's just lazy customer support to ask users to wipe their TM drive and/or Mac hard drives (and restore or reinstall macOS). There is obviously a NEW bug in macOS 15 that is causing this when TM kicks off and the screen is locked. Obviously. Wiping everything only papers over the problem and DOES NOTHING to find the real issue.


I say "lazy" without any guilt. I do customer support for a software company and I always want to find the real cause rather than paper over it. Look how many people are impacted by this!!! The real number is 1 or 2 orders of magnitude more! (because people don't spend the time finding a place to post their problem)

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Apr 13, 2025 10:02 AM in response to RocStrada

For me since fixing the firmware 'issue', the 'problem' has only come back once. I reported to Apple:

I'm sorry to say that the error returned yesterday after 37 Days, 5 hours, 3 minutes of no issues.
I then carried out:

- Quit out of Apple Books which I'd started using again earlier in the day, and had imported some ePub books
- Reformatted an external derive I use for Carbon Copy Cloner backups on some files from my NAS, as CCC reported the drive was full.
- The 'Use iPhone Widgets' on the Mac was turned off again. After the latest MacOS update it had turned the option back on.
- Emptied the rubbish bin
- Rebooted the Mac

Everything seems to be backing up normally once more.


Since that 'reset' it's now been running fine for 22 days 10 minutes. I've been sending regular status emails to Apple support, but despite that it looks like they may have closed the ticket out as links to it no longer work. I'll be chasing them next week.

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What causes Time Machine to stall during backups?

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