How do I disable voicemail transcription feature on my iPhone 13 mini?

I’ve just updated my iPhone (18.1). All my voicemails are now being transcribed. I’m sure this is a useful feature for some people but there needs to be a way to disable it.

I don’t want it on.

I don’t want my voicemail’s accessed in this way.

Even if I did want it, it’s completely inaccurate. It’s great to have new features but there needs to be the ability to disable them for customers who don’t want them.

When will there be a way to disable this feature?



[Re-Titled by Moderator]



iPhone 13 mini, iOS 18

Posted on Oct 30, 2024 3:54 AM

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19 replies

Oct 30, 2024 5:16 AM in response to AppleCustomer_EX

I don’t want my voicemail’s accessed in this way.


No one is accessing your visual voicemails other than you. Transcripts are generated on the device and are not accessible elsewhere, other to directly to Apple — if you explicitly permit it for the purpose of improving speech recognition and transcription accuracy, and your consent must be granted for every transcript. For example, if the transcript contains information the caller might not want Apple to have, then don't grant your consent.


When will there be a way to disable this feature?


None of your fellow Apple product users on this site can answer that question. If you would like to ask Apple, ask Apple. They won't answer that question either, but if you would like to contact Apple anyway then Contact Apple.

Mar 4, 2025 6:53 PM in response to AppleCustomer_EX

Has anyone come up with a solution that works? I have been able to turn off the live transcription, but i still get a text message on my home screen with the message that literally ANYONE who picks up my phone can see. Like someone else mentioned, I don’t want anyone seeing my private messages. This is a huge privacy violation and I wouldn’t be surprised if it’s a possible HIPA violation. Apple needs to fix this

Mar 22, 2025 10:25 AM in response to SEALteam3

agreed, depending on how you have your notification settings you could read a confidential voicemail that's been transcribed to your lock screen, i know because it happened to me and i've since changed / turned off related notifications...

as others have noted this is a fix that needs to be escalated to urgent!!

too bad apple doesn't read the product feedback messages... (or maybe they do and just don't care(?).., just sayin'...)

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How do I disable voicemail transcription feature on my iPhone 13 mini?

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