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Why does Toolkit from Seagate keep asking to access my files?

I have just started using an SSD portable external hard drive: One Touch, Seagate. It appears to be backing up my system well.


But, Toolkit (software with the drive) keeps popping-up and asking to access my data. Whatever I click, Yes or No, it keeps popping up.


I only use the device for routine TM backups, so questions:


One: If I don't allow permission to access my files, will the device work (it seems to be):


Two: If I need to keep it installed, how do I stop these pop up boxes asking me for permission?


Three: If I don't need Toolkit, can I delete it?



Here is a cut & paste from Seagate (if it helps - but it did not all transfer well from the seagate site):


Why is Toolkit prompting me for access on macOS?

 

Apple’s release of macOS 10.14 (Mojave) introduced a new privacy feature which requires users to give applications permission to access files and folders in protected locations. When an application first attempts to access files and folders in a protected location, the operating system prompts the user to provide access, for example: 

        

 

The number of protected locations was expanded with the release of macOS 10.15. For Toolkit to function fully as expected, Mac users must grant Toolkit permission to certain requested locations. Not granting permission will result in possible errors or limited Toolkit functionality (see below for examples).

To give Toolkit access to protected locations:

  1. Click the Apple icon > System Preferences/Settings > Security & Privacy > Locate Privacy section
  1. Locate Photos, or Files and Folders, etc.
  2. Make sure that Toolkit has access to the various protected locations
  3. Toolkit may need to be restarted after changing permissions
  4. Repeat the process for other locations

 

Access Errors and Issues

 

  • If the Removable Volumes entry is unchecked, Toolkit may report “No Readable Volumes” as a status.
  • If folders are unchecked, Toolkit may not be able to sync folders under a Sync Plus plan.

 

  • If Toolkit is unchecked, Toolkit will not be able to sync photos under a Sync Plus plan.

If Toolkit is still having issues, try providing Full Disk Access. This should resolve any permissions-related issues Toolkit is experiencing. 

 

iMac 24″, macOS 15.1

Posted on Nov 7, 2024 1:12 PM

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Why does Toolkit from Seagate keep asking to access my files?

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