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Retina 5K, 27-Inch, 2019
Processor 3.6 GHz 8-Core Intel Core
i9
Graphics Radeon Pro Vega 48 8
Memory 32 GB 2667 MHZ DDR4
Serial number C0***V40
macOS Sonoma 14.6.1
I have 2 additional monitors attached to this imac. They work fine. However, every so often my imac freezes and I have to reboot.
what should I do?
[Edited by Moderator]
First, please never ever post personal information on a public forums. These include items such as:
I have asked the moderator to remove your SN info.
It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate towww.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.
When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.
For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community It is helpful to us if you download the report to your Desktop.
my iMac 5K, 27-inch, 2019 freezes with 2 additional screens
