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I just recently won a set of beats X from my employer didn’t open them until last night. Plugged them up red light come on. when unplugged. They will not come on I’m seeing a lot of questions based around the same thing, but these are brand new out. The box never been paired. Never been charged nothing.
[Re-Titled by Moderator]
Beats
... and have you tried charging them yet? If so, see if the following support article can provide you with any "missing" steps to get them paired.
Based on your statements tend to make me believe that the rechargeable battery in these Beats EarPods is completely depleted. There's no way to know how long ago your employer purchased them. Lithium batteries, not just those used in the Beats, if left with little or no charge, for long periods of time will lose their ability to be charged.
Potentially the only option would be to get replacement batteries.
Ref: Beats Repair & Service - Apple Support
I have the beats X The light comes on when I plugged the charging cord up, but when I unplug it and try to turn it on to pair it with my phone, they won’t come on. They won’t turn on at all. It’s like I can reset it and everything with it plugged in. It’ll give me a white light like it’s fully charged but if I do the reset again and do it it’ll go back to the red, but when I unplug it, nothing.
My brand new Beats EarPods do not turn on while pairing
