You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

How can I empty my Apple Account balance to change the country?

I have a 0.45 cents in my account and I can’t use it in anything and i want to change my account country




[Re-Titled by Moderator]

Posted on Nov 21, 2024 10:27 PM

Reply
2 replies

Nov 22, 2024 5:10 AM in response to iremide82

Hello!


I see you want to empty your account balance. This is not something the people on this forum—other users like yourself—can do for you. You can use one of the methods below:


1) If you are trying to zero your balance and still have a valid credit or debit card from your original country, you may purchase an item from the App or iTunes Stores for more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance. This is the easiest solution (you can do it yourself!), plus you get to use your money for something for yourself instead of donating it to Apple.


2) Alternatively, you could ask Apple Support to remove and keep the balance. Use this link Apple provides to take you directly to the managing and editing an Apple Account people who will do this for you --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198


If the above direct link does not work for you, go to https://getsupport.apple.com/?s=n , enter “empty balance” or “zero balance” in the search line, press enter to search, then on the next page select “Clear Apple Account balance”. On the next page select a chat or telephone call option.


Alternatively give Apple a phone call. Find a list of telephone numbers at: Contact Apple for support and service - Apple Support


When asking about this because you are changing regions, take a look at this article:

Change your Apple Account country or region - Apple Support


Have a great day!


How can I empty my Apple Account balance to change the country?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.