You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Lost telephonenumber, password and a locked account

Hello,


my mother had an old iphone 8+, which she sent to my cousin, as she doesn't have a phone.

The account she used on the iphone was mine, To be clear, I still have access to the E-mail. Sadly, I don't have access to the telephonenumber anymore, or even remember the number itself. So when I try to reset the password, the recovery page asks me to verify the number, which I obviously can't. Also, for some reason, my account is locked. I can't even make sense of these endless E-mails.


Kindly,

heloux1112


[Edited by Moderator]

iPhone 8 Plus

Posted on Nov 22, 2024 12:45 PM

Reply
1 reply

Lost telephonenumber, password and a locked account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.