Apple Account disabled for use in App Store and iTunes Store

Reset Your Apple ID Password

1. Visit the Apple ID website.
2. Click "Forgot Apple ID or password?".
3. Follow the instructions to reset your password.

• • You may need to answer security questions or receive a verification code on your trusted device.

Once your password is reset, try signing in again.

There's a problem with your account information which can't be fixed from your end. Click here and contact Apple Support.

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