My Apple account has been disabled in App Store
I can’t download or update my apps because my account has been disabled
iPhone 11, iOS 16
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I can’t download or update my apps because my account has been disabled
iPhone 11, iOS 16
Hello,
If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked”, this is not something anybody on this forum can resolve for you. You might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .
or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support
If your Media & Purchases account has been disabled, you can request reactivation here.
My Apple account has been disabled in App Store