You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Macbook Air 15 inch M3 chip purchased 1 hour ago and keyboard not working?

So I just bought a new MacBook Air M3 chip 15-inch screen. The box was still sealed from Apple. So @ home, I unpacked the Macbook and started the device. From the get-go, the keyboard did not function??


Does anyone experience this with Apple Macbook?


MacBook Air 15″, macOS 14.6

Posted on Nov 25, 2024 9:30 AM

Reply
2 replies

Macbook Air 15 inch M3 chip purchased 1 hour ago and keyboard not working?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.