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Face ID disabled on my iPhone for a month

I actually don’t know what happened to my phone but my Face ID has been disabled for about a month now

please can you help me with that??


[Re-Titled by Moderator]

Posted on Nov 29, 2024 6:14 PM

Reply
1 reply

Nov 30, 2024 4:01 AM in response to cyllas

Does it actually say it is disabled? If it does, this support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice or an issue with the TrueDepth camera. --> If an alert says Face ID has an issue on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list in this article of things to try: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


I don't use FaceID so I am not very familiar with the settings. To me it appears some of yours are greyed out. If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


Face ID disabled on my iPhone for a month

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