You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Camera not working Iphone 15 plus

My iPhone 15 Plus camera has been malfunctioning for 15 days. Both front and back cameras work intermittently, but now it's getting worse. Today, chat support confirmed the hardware is fine and told me to visit a service center. The service center just reset the phone, and it worked for a few hours but stopped again. The camera either doesn’t open or shows a black screen, and I can’t scan or make payments. No proper help has been provided, and I'm told a senior will handle it. I feel like I wasted my money; Samsung is better than this.

iPhone 15 Plus, iOS 18

Posted on Nov 30, 2024 9:46 AM

Reply
17 replies

Nov 30, 2024 11:52 AM in response to Jeff Donald

No, I haven't deleted the camera app, and this issue has been occurring for the last 15-20 days. So, today I spoke with customer support. They checked it and said I need to visit the service center. I went there and I think they reset the phone instead of uploading new IOS file/ fresh IOS, and it worked for a while, but then the problem started again.

Camera not working Iphone 15 plus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.