genius broke my macbook pro, wants to pay for the hardware saying PC is not new and not in warranty.
MacBook Pro 15″, macOS 12.7
There is no context here but if your device is broken, have it inspected. If it needs repairs, you'll need to decide if you should repair or replace.
Gave a perfectly working PC for battery replacement and genius broke my MacBook Pro when erasing the data saying it caused a hardware issue and wants me to pay for the hardware saying PC is not new and not in warranty. Without this hardware replacement Mac Pro is not usable, you can trade-in this (value they quoted way less) to get a new Pro .
Appreciate help, any similar experience and how to get this resolved. Thanks.
Trying to edit and add context but update message keeps failing.
You have your options; repair or replace.
Genious broke my Mac pro
