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My translation service does not work with images.

Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.) If you bought this in the EU from a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead.

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support

Read this support article for information about how long it takes to receive a refund (if you are granted one), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support

Получение денег от утвержденного, которое займет до 30 дней для большинства способов оплаты. Нажмите здесь для получения дополнительной информации.

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>Here's how to request an app or media refund from Apple

They've already done that. Even without being able to translate the text in the screenshot, its URL is for Apple's Report A Problem site; in this case, one refund has been granted and the other denied.

>Read this support article for information about how long it takes to receive a refund (if you are granted one), and how to check the status of a refund for apps or content that you bought from Apple

I covered this above. Apple changed the format for its Knowledge Base article URLs a while ago.

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