Blank page after logging into the Password App on iPad

Hi

I'll start by saying that with Touch ID everything works correctly, from activation to using passwords with iPad... but I open the Password App, it asks me "Touch ID", I do it!, but a completely blank page appears, I can no longer see sites or apps and consequently the passwords.

Thanks for the help

Pino

iPad, iPadOS 18

Posted on Dec 23, 2024 5:28 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Dec 23, 2024 5:43 AM

Try deleting the Passwords App from your iPad (don't worry, your saved Passwords are still safely stored in iCloud).

Remove or delete apps from iPad - Apple Support


Having removed the Passwords App, restart your iPad:

Force restart iPad - Apple Support


After the iPad restarts, re-install the Passwords App from the App Store:

https://apps.apple.com/app/passwords/id6473799789

3 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Dec 23, 2024 5:43 AM in response to pino1959

Try deleting the Passwords App from your iPad (don't worry, your saved Passwords are still safely stored in iCloud).

Remove or delete apps from iPad - Apple Support


Having removed the Passwords App, restart your iPad:

Force restart iPad - Apple Support


After the iPad restarts, re-install the Passwords App from the App Store:

https://apps.apple.com/app/passwords/id6473799789

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Blank page after logging into the Password App on iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.