After iOS 18.2, the Nimble Podium will no longer charge my iPhone 14 Pro Max

I have a Nimble Podium charging station. I bought it at an Apple Store and absolutely love it. This morning, after updating my iPhone (14 pro max) to iOS 18.2, the Nimble Podium will no longer charge my iPhone in any position.


I've unplugged it, moved it around, restarted my phone, etc. However, if I take my case (Apple MagSafe clear case) off of my iPhone, it works.


I thought it was a fluke until we tried the same thing with my wife's iPhone (13) and it went the same way. Before iOS 18.2, it worked with the case on. Now, it doesn't.


I can't find anything in the iOS 18.2 update descriptions that I think would impact this, but I don't know what else to blame. I'm totally stumped. Can anyone provide an explanation or make a recommendation?


[Re-Titled By Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Dec 30, 2024 8:57 AM

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Posted on Jan 9, 2025 3:57 PM

I completely empathise with your frustration. I'm experiencing the exact same issue with my iPhone 15 Pro Max after updating to iOS 18.2.1 (from 18.1, I believe). Like you, my Nimble Podium charger (3-in-1) won't charge my iPhone when it's in its MagSafe case, though it worked perfectly before the update.


Interestingly, the left side charging pad (where I usually place my AirPods Pro case) works fine when the phone is laid flat on the charging station, and the Apple Watch charging pad is functioning normally. We've tested this with four iPhones in our household (mine, my wife's, and our two kids' - theirs are all 16 Pro models), all recently updated and in various Apple-branded MagSafe cases. None of them work on the central MagSafe charging dock unless we remove the cases, despite charging perfectly fine before the 18.2.1 update. This strongly suggests the problem stems from the iOS update rather than the phones or cases.


The iOS 18.2/18.2.1 update appears to have introduced a software-related issue affecting wireless charging, particularly with MagSafe cases. The fact that removing the case allows charging to work suggests that the update has changed how the iPhone interacts with MagSafe accessories.


The issue likely relates to changes in power management or charging protocols, affecting how the iPhone communicates with MagSafe accessories or possibly altering power draw limitations.


I'm reporting it to both Apple Support and Nimble in the hope that the more reports they receive, the higher the likelihood of a swift resolution.


In the meantime, I'm charging my phone in the case, laying it flat on the left side of the charging station - where I usually place my AirPods Pro case. That said, if I want the clock orientation, etc., I'll need to charge without the case, which is far from ideal.


Some people have reported success with temporary fixes, such as:

  • Restarting the phone.
  • Removing, cleaning and reapplying the case.
  • Disabling the Optimised Battery Charging feature temporarily.


However, none of these 'temporary' workarounds worked for any of the iPhones or cases in our household.


Let's hope Apple and/or Nimble address this issue quickly. It's clear this isn't an isolated incident, and it's causing significant inconvenience for many users.

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Feb 13, 2025 10:43 AM in response to Jeff Donald

Respectfully, if the issue was the case, then it would not have stopped working right after the update. In my case, it was working perfectly fine until right after the update finished installing. I guess the only other way to reproduce the problem would be to go back to the previous iOS version and try it again.

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Feb 24, 2025 2:49 PM in response to Mrwp

Nimble typically provides a 2-year warranty for its products. If the issue occurs outside of Apple’s return window (2 weeks in most cases), you should contact Nimble directly. Their warranty usually covers 24 months (Apple’s warranty doesn’t apply to non-Apple branded products). Nimble will either repair or replace the product. While my replacement worked for about a week, it’s likely that the problem will persist. If it does, you can return the item again. Ultimately, if the product keeps failing, it’s not fit for purpose, and you have certain rights and protections. In England, these rights are covered by the Consumer Rights Act. In the United States, they’re covered by state laws and the Uniform Commercial Code (UCC).

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Mar 2, 2025 12:28 AM in response to BigTonysHappyHenHouse

Apple should issue a refund if the product is within the specified timeframe (14 days in the UK).


Initially, I exchanged for another Nimble, which lasted for about a week.


I then exchanged that for the Twelve South HiRise 3 Deluxe 3-in-1 charger, which I’ve had for two weeks now without any issues.

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Mar 6, 2025 6:47 AM in response to deviantnittany

I am having this very same problem. Bought this nimble charger in December as well as my phone and my Mobi case, all at the Apple Store. Since my most recent update, the charger continues to work beautifully with the exception of my iPhone 16Pro. It will not work when the phone is in the case. Is there a solution for this? This is a relatively new purchase (Dec) —all on the advice of Apple sales people—and it’s disappointing.

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Mar 6, 2025 11:40 AM in response to BigTonysHappyHenHouse

UPDATE: I shoot for Sports Illustrated Swimsuit and this Nimbler issue all purchased from Apple just got Apple a lot of bad press with major press outlets.


In the press room there is a row of about 16 Nimblers all purchased from Apple for the photographers and video crews to use.


No one could charge. So we all unplugged the Nimblers and use the cords straight into our phones. Talk about BAD PRESS. What’s worse all calls to Apple are unanswered.


Just so verify I do indeed shoot Sports Illustrated Swimsuit. https://www.kissmykite.com/sports-illustrated-swimsuit

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After iOS 18.2, the Nimble Podium will no longer charge my iPhone 14 Pro Max

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