After update to Sequoia, scanner no longer recognizes the printer

Old_Spot wrote:

• I have also experienced an issue after updating my MAC to OS 15.1.1. I have a Brothers printer/scanner and the Brother tool, iPrint&Scan no longer recognised my printer.

I was able to fix this by doing the following:

Open System Setting

• Click on Privacy and Security

• Click on Local Network

• Enable Brothers iPrint&Scan

The current stable release of Sequoia including bug fixes, security updates is macOS 15.2

Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support

Whenever we install an operating system upgrade or some OS updates, printers and scanners will often stop working. Then a new OS compliant software must be installed for the scanner. What you can do is to thoroughly check the Brother web site for updated compliant software that works with your specific operating system. If none is available, then you should ask when it will be released. If that doesn't work, you can try scanning using Apple's Image Capture app. It will scan, but is not full featured. Another alternative is to download and try the full featured scanner software from VueScan. You can try it for free. It will show a watermark until you purchase it. I bought it and can recommend it. I have no association with VueScan. Good luck.

VueScan Scanner Software for macOS Catalina, Windows 10, and Linux

THANK YOU SO MUCH, OldSpot!

I had this exact problem after updating to 15.3.2 (directly from Ventura) and it's been haunting me for a week. Brother's site had absolutely nothing about this failure to connect with Sequoia and my ads-4900w scanner, and I haven't been able to find single reddit post about it either.

The only way I could use the scanner at all was to plug a flash drive into the usb port on the back. Not fun.

Sure enough, as soon as I followed your advice to enable Brother's iPrint&Scan in the Privacy and Security setting under Local Network, everything is working like a charm!

Meanwhile, I'd gotten around it for testing purposes by using the trial version of the proprietary VueScan app, and that got straight through. I'd been about to pay their $49.95 to get my scanner working again. Thanks, too, Ronasara, for suggesting VueScan as an alternative. As you say, the trial version does include have the watermark on every page, and is useful for testing only.

Til then, I really did my the scanner itself was broken. It's only a couple years old.

What bugs me most is that Brother has NO information about the permissions issue on its own site, and iPrint&Scan's onscreen error message just says it can't connect, period. Just as bad is that VueScan had enabled this in Privacy and Security by default, but Brother's iPrint&Scan software had not. That's even after I'd uninstalled the version I'd been using, and reinstalled with the latest version downloaded from their site. Until this, I'd had no problems using iPrint&Scan, at all.

Oh, Brother.

Thank you for this post, I've been searching for fix for a month, and you gave the solution!!

Thank you for the solution!

Mitch

Thank you so much! I was up all night trying to fix this!