Purchased item haven’t received with no response

this is the payment I made for my Apple I tune

first of all they don’t let you download any ringtone from other sources

then somehow person make up his mind to purchase his best ringtone then they ask for money

ultimately when purchasing things happens correctly then at very last moment you got nothing and money got also deducted it’s not matter of just 18 ruppee but a matter of inconvenience I face and shame in front of my colleagues just because your I tune services



[Edited by Moderator]

Posted on Jan 9, 2025 10:59 PM

Reply
1 reply
Sort By: 

Jan 10, 2025 4:00 PM in response to manvendra65

If you can't find the ringtone, or it didn't download: You may want to re-download the iTunes purchase:

Apple Support's online article: Use tones and ringtones with your iPhone or iPad - Apple Support

Eg: says:

"Go to Settings > Sounds & Haptics > Ringtones, then scroll to the top and tap Tone Store.

Your purchased tones and ringtones appear at the top of the list of sounds.


If .... your previous purchases aren't showing up, tap Download All Purchased Tones.

You might not see this option if you already downloaded all the tones that you purchased or if you haven't

purchased any tones. You might not be able to redownload some previously purchased tones.


Store availability and features might vary by country or region. Learn what's available in your country or region.


Any digital media you buy from Apple can be permanently downloaded on to an iPhone, iPad, Mac, or Windows PC. Learn more."

____________________________________________________________

Re: " ... they don’t let you download any ringtone from other sources"

Eg:

You can use Garageband app to shorten audio to the required length, and export as a ringtone to use on iPhone

Another discussion thread with the details: Can i use a saved or created mp3 ringtone? - Apple Community

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Purchased item haven’t received with no response

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.