Apple Watch Series 9 Quits Measuring HR During Exercise

I got an Apple watch series 9 back in August 2024 to replace my series 6. Since I have had it I have noticed that is does a very poor job measuring heart rate during exercise compared to my series 6. It consistently stops measuring my hr even when the band is on snug but not too tight, and nothing else is interfering anymore than with the series 6. The series 6 would have gaps in hr measures but these were much shorter and infrequent. It is basically every time I exercise that this watch will have frequent pauses in measuring hr or it will only measure right at the beginning of an exercise and at the very end. It does this for all types of exercise too, walking, running, skiing, skating, core training etc. I have reset it, recalibrated it, and still it continues to stop measuring hr throughout my exercises.


Other than this I love my watch!



Apple Watch Series 9, watchOS 11

Posted on Jan 17, 2025 8:52 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jan 18, 2025 2:38 PM

I have the Series 9 also and this happens to me also.

I have been successful when I notice it to just put my finger under the watch to disturb the skin.

It always seems to start up reading the HR again.

Hope this helps.

3 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Jan 18, 2025 2:38 PM in response to JMen2019

I have the Series 9 also and this happens to me also.

I have been successful when I notice it to just put my finger under the watch to disturb the skin.

It always seems to start up reading the HR again.

Hope this helps.

Reply

Jan 18, 2025 6:25 AM in response to LD150

Interesting. I don't have any tattoos so that wouldn't apply to my situation... Based on reading other users posts, it appears to be very likely that the apple watch series 9 is worse at reading HR compared to its predecessors. I had the series 6 and it was able to pick up my HR during exercise more consistently compared to my series 9. If it has an improved HR sensor perhaps a software update is needed to fix this issue that myself and other users are experiencing.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch Series 9 Quits Measuring HR During Exercise

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.