What does it mean if I cannot click my account on settings

As you can see, my name and account are inaccessible.



[Edited by Moderator]

iPad Pro, iPadOS 18

Posted on Jan 18, 2025 1:15 PM

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Question marked as Top-ranking reply

Posted on Jan 18, 2025 7:28 PM

● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by a technology administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings - Apple Support


Tap your Settings app > Screen Time > Content & Privacy Restrictions > scroll to Allow Changes and turn on.


- If the device is managed (check: Settings > General > VPN (or Profiles) & Device Management), contact the technology department of the organization that is doing the managing.


2 replies
Question marked as Top-ranking reply

Jan 18, 2025 7:28 PM in response to Jimbicentral

● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by a technology administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings - Apple Support


Tap your Settings app > Screen Time > Content & Privacy Restrictions > scroll to Allow Changes and turn on.


- If the device is managed (check: Settings > General > VPN (or Profiles) & Device Management), contact the technology department of the organization that is doing the managing.


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What does it mean if I cannot click my account on settings

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