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community issues closed too quickly-forced to start a new thread?

topic was Keychain Access - Secure Notes posted in Nov 2024 and already closed!


MacBook Pro 16″

Posted on Jan 20, 2025 1:01 PM

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3 replies

Jan 21, 2025 9:24 AM in response to sbeckas

Good Morning,


You would need to ask the moderation team such "why" questions. We, your fellow end users, have no knowledge of "under the hood" issues like traffic volume; bandwidth; server space; etc. The mods' email address is in the Terms of Use we all signed to participate here— Apple Support Community Terms of Use. While there, check out Section B.1.ii


However, we can share our our observations.


First John Galt's "stale" comment is spot on. Technology moves fast, and a very proper answer to a question can be non-applicable if the thread is mined up months later.


Also, in my long tenure here I have observed that very few original posters (OPs) return weeks or months later to check for new responses.


If you seek questions to answer via an outside search engine, you stand a good chance of being delievered to old locked threads.


If you want to effectively help others here, there better way than relying on outside search engines:


  • Bookmark this forum site map: Site Map - Apple Community
  • Choose topic area(s) where you feel you can help.
  • Use the site map links to go directly to those topics lists
  • Work the first few pages.


That way, posters get faster help, current information, and can recognize your contributions with an upvote.


Jan 20, 2025 3:43 PM in response to sbeckas

Discussions that become stale get closed, for good reason.


If you have a question it's always best to create your own Discussion. Based on the title of this one, I shall ask the site Hosts to move it to Using the Community - Apple Community.


If you have a specific question regarding Keychain Access or Secure Notes, you should post a new Discussion. It will get more visibility that way, and you are more likely to get the timely and specific answer you expect.

community issues closed too quickly-forced to start a new thread?

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