Update Apple iTunes email address

Question

Level 1

4 points

Update Apple iTunes email address

Hello, Years ago, I created an Apple iTunes account using a Comcast.net email address. I now have an iCloud email address and would like to update the iTunes account to reflect the iCloud email address. When I log into iTunes and select the option to update my email address, the link takes me into my iCloud account which doesn't list/display the Comcast email address in order for me to update/delete the address. Can someone please assist me with this?

MacBook Air 13″, macOS 15.2

Posted on Jan 21, 2025 10:22 AM

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Answer 1

MBorja57 Author

Level 1

4 points

Jan 21, 2025 5:36 PM in response to varjak paw

Hello and thank you for your response. When I follow the procedures to "Change your Apple Account primary email address on your iPhone or iPad"

Go to Settings, then tap [your name].
Tap Sign-In & Security.
Tap your primary email address to make changes.
~

The email address listed is my iCloud address, however, I am trying to update my iTunes email (Comcast) address. If you can provide me guidance on how to update the iTunes email address, it would be greatly appreciated.

Thank you

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Answer 2

varjak paw

Level 10

182,500 points

Jan 23, 2025 8:50 AM in response to MBorja57

The iTunes email account is the email address listed in the relevant Apple Account. If iTunes is using an email address different then the one for the account you're looking at, and your Comcast email address isn't set there as a secondary address, then it's probable that you actually have two Apple Accounts. Try signing into the Apple Account using the Comcast email address; use the "forget password" link if you don't remember what password you set.

Regards.

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Answer 3

varjak paw

Level 10

182,500 points

Jan 21, 2025 12:56 PM in response to MBorja57

Perhaps this will help:

Change your Apple Account primary email address - Apple Support

Regards.

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