Apple Pencil Double Tap stops working after docking

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Level 1

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Apple Pencil Double Tap stops working after docking

The apple pencil does not switch to eraser or do anything when double tapping after being docked to the iPad.

If I "forget this device" to my Apple Pencil and reconnect it, it is able to switch to eraser on double tap but the moment I redock it, it loses that feature.

I tried switching with a friend and have determined that it's a fault with the pencil. If anyone knows how to troubleshoot this or how it is caused, please let me know.

iPad Air, iPadOS 18

Posted on Jan 22, 2025 9:17 AM

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Answer 1

Jan 22, 2025 9:26 AM in response to jobanpreetn

Having demonstrated that the Pencil itself has a fault, your only option is to replace the defective Pencil.

If your Apple Pencil is within its warranty period, or you have an active AppleCare+ plan that provides coverage for your iPad (and therefore associated accessories that were purchased at the same time as the iPad), you should contact Apple.

You can contact the Apple Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) where the technicians will be able to assess your iPad and Pencil - and you can explore your available options for remedy:

Genius Bar Reservation and Apple Support Options - Apple

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