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I’ve tried all of the solutions that Apple says to do and my messages are still frozen. It locks up my entire phone. This needs to be fixed. I have an iPhone 16 with all of its correct updates.
[Re-Titled by Moderator]
iPhone 16, iOS 18
Please try a force reset procedure as shown, this will determine if this is a software issue.
Force restart iPhone - Apple Support
If that doesn't rectify your issue, then this is likely a hardware issue in which you need to visit your nearest Apple Store's Genius Bar or Apple Authorized Service Provider for diagnostics and evaluation.
Frozen messages on my iPhone 16
