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Can't access photos in the Photos app on MacBook Air

I can't pull up over pictures from my photo app



[Re-Titled by Moderator]


MacBook Air 13″, macOS 15.2

Posted on Jan 22, 2025 10:11 AM

Reply
2 replies

Jan 22, 2025 10:29 AM in response to lindafromsouthfield

lindafromsouthfield wrote: I can't pull up over pictures from my photo app

Can you tell us more?

  1. Do you expect there to be pictures in your Photos Library? Lots or a couple?
  2. Have you seen pictures in Photos previously?
  3. Were these pictures loaded from the camera in your phone, or from another source?
  4. How were the pictures imported to Photos?
  5. Do you get an error message? Does Photos crash? What happens exactly?
  6. Are you using iCloud Photos to synchronize your devices?
  7. Do you have “Optimize Storage” checked in Photos’ Settings
  8. Do you have more than 10% free storage on your Mac?
  9. Where does your Photos Library reside-- in the Pictures folder of your internal drive, or on an external drive? or on a network? on iCloud drive?
  10. Has this problem always existed, or did it just start? Can you think of anything that changed that might affect your device?
  11. Have you re-started your Mac?


Let us know about these things, maybe we can help.


Can't access photos in the Photos app on MacBook Air

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