You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Subscription Cancelled When I didn't want it to be cancelled??

Recently, I received a Mac as a Christmas gift, which included a three-month Apple Music subscription. A few hours ago, while reviewing my subscriptions, I clicked on my Apple Music subscription to see if it would cancel on the due date instead of immediately and I read what it said. However, instead of returning to the previous page, the subscription was canceled. Despite my strong belief that I did not click the cancel subscription button, the subscription was indeed terminated.

I am seeking clarification on whether this issue is a technical glitch or personal error on my part. I wanna know if Apple has the capability to rectify this situation, and I would appreciate their assistance in resolving this matter.

MacBook Air

Posted on Jan 22, 2025 5:58 PM

Reply

There are no replies.

Subscription Cancelled When I didn't want it to be cancelled??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.