The problem is this: I can't add my payment card to Apple Wallet; it says that the card is invalid, even though the card is active and was previously linked to Apple Pay. The bank's technical support told me to contact Apple support, as there are no issues on the bank's side.
[Re-Titled by Moderator]
iPhone 14 Pro, iOS 18
so there is no solution to my problem?
Invalid card is an issue the bank needs to resolve. The first round of verification is Apple sends the account number, expiration date, name on account (but not security code) to the Payment Network Operator (Visa, MasterCard, American Express etc.) and they sent back invalid card.
Apple is not a bank, it doesn’t verify your identity or even add the card to your Wallet. This is all done by your bank and the cards PNO. They don’t share any of the information with Apple because it’s personal information between you and the bank.
Have you contacted your banks support team?
yes, I contacted the technical support service, they sent a request to the card issuer. They replied a few days later that there was no problem on the bank's side, because the issuer had not even received a request to add a payment card, and sent it to Apple technical support
How you trying to add via Wallet app or Apple Account? Apple Account is in Settings app. Is this where you’re trying to add your card?
I tried to add probably in all possible ways. Tried through the wallet app, through the banking app, through the apple account settings. The result is the same - it says the card is invalid
Technical support service where? The issuer didn’t receive a request, because the PNO said the card was invalid.
Unable to add payment card to Apple Wallet
