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Hi,
how do I unlock my child’s apple account, when we don’t have access to the email address, and the questions for identity verification are saying wrong answers. I have him as a family member with me as the parent, is that enough??
thanks
jonathan
iPhone 12 Pro Max, iOS 16
If he is in your your family you can change the password to his account using the following:
Open settings
Tap “Family”
Tap the name of the child
Tap “Apple ID & Password”
Then tap “Change {Name}’s password”
Cliojonno wrote:
I have him as a family member with me as the parent, is that enough??
I don't think so. Try How to use account recovery when you can’t reset your Apple Account password - Apple Support. You may have to abandon that Apple Account and create a new one for him, attached to an email address that you can access, and with recovery questions/answers that you write down somewhere and store safely.
Or ignore me and see the advice below. 🙂
tt2
My 13 year old had locked his apple account out
