Attention aware features not working on iPhone 16 Pro screen lock

The attention aware features are turned on, but there is no action while the screen is locked (ringtone sound is not lowering).

Which option I have to change to enabe this feature while the screen is locked?


(iphone 16 pro)


[Re-Titled by Moderator]

iPhone 16 Pro, iOS 18

Posted on Jan 29, 2025 9:22 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Jan 29, 2025 1:38 PM

Adel-Alisawi wrote:

The attention aware features are turned on, but there is no action while the screen is locked (ringtone sound is not lowering).
Which option I have to change to enabe this feature while the screen is locked?

(iphone 16 pro)

[Re-Titled by Moderator]

Are you looking at your screen when the phone is ringing?

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Question marked as ⚠️ Top-ranking reply

Jan 29, 2025 1:38 PM in response to Adel-Alisawi

Adel-Alisawi wrote:

The attention aware features are turned on, but there is no action while the screen is locked (ringtone sound is not lowering).
Which option I have to change to enabe this feature while the screen is locked?

(iphone 16 pro)

[Re-Titled by Moderator]

Are you looking at your screen when the phone is ringing?

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Apr 2, 2025 5:54 PM in response to imz14u2nv

imz14u2nv wrote:

I have this same issue and it is very annoying. It used to be that when my iPhone would ring, if I looked at it, it would lower the ring volume. This no longer working. I have updated twice already and the updates did not have any effect on this issue. This was a useful feature and seems to have stopped working for me after update 18.3.1 Please, Please, Please Fix this. This absolutely needs to be escalated.

Attention Aware does appear to not be working. But asking anyone here to fix or escalate it, won't get you anywhere. This is a user to user only forum, which Apple doesn't participate, nor read for user feedback.


If you want Apple to know you can use this link like I have done --> Feedback - iPhone - Apple


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Mar 21, 2025 8:47 PM in response to Adel-Alisawi

Its was working b4 the update of 18.3.1..but stopped afterwards. So its not a screen cleaning issue as it works in unlock mode but not when locked. Apple updated have degraded every new update takes away some existing features. There many other features missing post update. 18.3.2 didnt fix them either. Looks like apple is not aware

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Apr 2, 2025 5:30 PM in response to Adel-Alisawi

I have this same issue and it is very annoying. It used to be that when my iPhone would ring, if I looked at it, it would lower the ring volume. This no longer working. I have updated twice already and the updates did not have any effect on this issue. This was a useful feature and seems to have stopped working for me after update 18.3.1 Please, Please, Please Fix this. This absolutely needs to be escalated.

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Attention aware features not working on iPhone 16 Pro screen lock

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