I use 16 PM and running with IOS 18.3, i have problem with Attention aware feature (face ID and passcode). My iphone doesn’t lowering the volume of call ring or alarm ring while facing iphone to my face. I did tern off and on this option, restart and turn on off iphone but these don’t help.
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I just noticed that, if iPhone is unlocked and someone calls, attention aware feature works perfectly but iPhone is locked then this feature doesn’t work.
I just noticed that, if iPhone is unlocked and someone calls, attention aware feature works perfectly but iPhone is locked then this feature doesn’t work.
i just update 18.3.1 bug fix update and result is still same. Apple doesn’t resolve this problem in this update. I think apple degrades its quality.
hi
yesterday i got call from Apple Sr.Technical person and he told me that "WHEN DEVICE IS LOCKED AT THAT TIME ATTENTION AWARE FEATURE NOT WORKING" its strange why apple did this? what is the logic behind that? Its strongly recommended that pl update this bug in next update and this feature may work with lock/unlock device. This is most important feature so we need it. Thanks
The problem still persists with version 18.4.. disgrace..
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hi
i am using 16pro, after getting updates 18.3 Attention aware feature not working properly. I have done each and everything as advice by Apple advisor and Sr Technical team members and also reset device. I have noticed one thing when my device is in my hand at that time this feature working properly. Can anybody help me on this issue pl.
Thanks
hi sp0011
i completely agree with u, i have also updated 18.3.1 but result is still same. Why not Apple take this case seriously and improve this one?
This solution also doesn’t work. I talked with apple support, he told me that this issue due to new ios update and many more have same issue. He suggested me to factory reset my phone but i don’t do that, I wait for next update no other option.
sp0011 wrote:
Thanks for sharing solution but this solution also doesn’t work 🙁
OK. Next try a Forced Restart --> Force restart iPhone - Apple Support (CA)
Follow the direction exactly and on the final step, do NOT release the power button until you see the Apple Logo.
If that doesn't help, then you should schedule an appointment at your Apple Store Genius Bar and let Apple test your phone.
I am using 15Pro and after the update the Attention aware feature (face ID and passcode) is not working properly , I raised a complain to apple support but they closed my ticket by saying its a policy update and very soon everyone will face the same issue , but this needs to be fixed its an important feature , my iphone doesn’t lowering the volume of call ring or alarm ring while facing iphone to my face.
All steps done as guided by support including reset setting of phone nothing changed ! Apple need to fix this in the next update .
I posted feedback as well at : Feedback - iPhone - Apple
May sound silly, but clean your iPhone screen and see if Attention Aware works. Sometimes, if the screen is dirty, it can interfere with the True Dept camera.
Thanks for sharing solution but this solution also doesn’t work 🙁
Hi same situation here also but why not apple agree that something problematic in 18.3? As per my knowledge apple must include in new update this feature enable and working properly
Hello
as earlier i have told when device is in hand its working perfectly but when we put it on table that time attention aware feature not working properly.
Still after 18.3.2 my attention aware features is not working at all.
How do I fix attention aware issues on my iPhone 16 Pro Max?
