How can I fix charging issues on my iPhone 14?

Defective battery? other internal component failure? but we, just users like you can't diagnose that kind of issue remotely, sorry.

If you already tried (to no avail) ALL the steps provided in this support article:--> If your iPhone or iPod touch won't charge - Apple Support , there are two basic troubleshooting steps to perform (test after each attempt):

A) If not already done, update your iPhone to the latest iOS version (now 18.3)

B) Try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

In rapid sequence, press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).

If the issue still persists, I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service , or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

• Online:--> Genius Bar Reservation and Apple Support Options - Apple;
• Contacting a local Apple Store or AASP among the list provided above;
• Using the "Apple Store" app, available and downloadable from AppStore.

Hey there,

If your iPhone shows charging but the battery percentage doesn't increase, it could be a software or hardware issue. Here are the steps to troubleshoot:

1. Check for software issues first:

•Try force restart your iPhone :

1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button.
4. When the Apple logo appears, release the side button.

•Also make sure your iPhone is updated to the latest iOS version ☞ Update your iPhone or iPad - Apple Support.

•Check for Background Power Drain:

Go to Settings > Battery and check:

• If any app is using excessive battery while charging.

• If the battery graph shows charging but still draining, there might be a system issue.

2. Check for Hardware Issues:

A. Clean the Charging Port:

1. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device.
2. 

• B. Check for Overheating or Battery Issues

• If your iPhone is too hot, it may charge slowly or stop charging.

• Battery Health (90%) is good, but issues could still exist inside the battery.

If none of the steps above help then it could be a hardware issue and you have to take it to Apple Store or take it to an AASP (Apple Authorized Service provider), asking for assistance.

Go Here: Find Locations - Apple Authorized Reseller

Click: Service & Support

Enter: your location information

See: if there is an AASP nearby

Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone

Did you make sure there is no dirt or dust inside the charging port? If so , make sure that you’re using the Apple-certified cable and adapter.

Charging your iPhone might take longer than expected if you use:

• A wired charger that provides 7.5W or less 
• A wireless charger that provides less than 10W, like a Qi1-certified charger

With iOS 18, if iOS detects that your charging experience could be improved, you'll see a Slow Charger message in Settings > Battery. This doesn’t mean that there’s anything wrong with your iPhone or charger; it just means that your iPhone could charge faster by using a higher-wattage charger.

*Hardware Issue (Charging Circuit or Port

Damage) - If none of the above work, this is likely.

• You may be able to make sure of this if you can try wireless charging . If that works, the charging port might be damaged.

• If nothing helps, You might need service. Get service.

 

Same here. I told myself not to upgrade and didn’t listen.

iPhone 14 Pro Max just upgraded to 18.3.1…. Charging port is dead. iPhone can only be charged via MagSafe.

Turned off battery optimization and restarting did not restore charging port.

Turned off Clean Energy Charging did not restore charging port.

No issues on iOS 17 with same hardware dating back to phones initial release.

Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple