Logitech Circle View Camera vs Homekit

Like many others I’ve experienced frustratingly routine disconnection of my Logitech (3 off) cameras from HomeKit. Sometimes the cameras reconnect after a few minutes, other times never. I have added smart switches and power cycle them to get the cameras working again. A clumsy but effective solution.


I’ve for a firmware upgrade - nothing forthcoming.


But I have found a marked improvement by (1) removing each camera from HomeKit (2) hard resetting the camera (button on the back) and (3) adding again to HomeKit. Now there are occasional disconnects followed by reconnects. Much better.


I still hope for a better solution via a firmware upgrade.



Posted on Feb 21, 2025 11:36 PM

Reply
1 reply
Sort By: 

Mar 28, 2025 5:35 AM in response to lfrombrisbane

Haven't gotten a whole lot out of their "Support" either. Sure wish they were dependable. Not much good the way they work currently.

I have seen that some have success adding more Access Points to their mesh to get a stronger signal, but one of ours is only 10 feet from a node. LogiTech has suggested to remove and reinstall the Home app. Then set everything up again.

Kind of sad that an accessory made only for Apple doesn't work correctly.

Reply

Logitech Circle View Camera vs Homekit

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.