What should I do if Apple denied my refund request?
Hello, I have recently made two purchases through the iOS app store and my purchases have not been delivered. I have screencasts irrefutably proving it, yet Apple refuses to refund me. The is a blatant breach of online selling legislation and I would just like to ask others here what they would suggest doing next. For one of them, I plan to initiate a chargeback through my credit card if there is no other option, but the other was paid for with a gift card.
I'm not getting replacing my iPhone 12 with a new iPhone as I had intended or buying anything from Apple unless my purchases (that have not been provided) are refunded.
Anyone have a suggestion on what to do next?
[Re-Titled by Moderator]
iPhone 12 Pro Max, iOS 18