Unable to reset Face ID on my iPhone 13

When I press the reset Face ID it tells me that Face ID cannot be reset until a stolen device is off and I checked and no device is at stolen mode, I don’t know how to reset my Face ID at this point


[Re-Titled by Moderator]

iPhone 13, iOS 18

Posted on Mar 8, 2025 1:29 PM

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Question marked as Top-ranking reply

Posted on Mar 8, 2025 2:12 PM

Are you sure that it’s not citing “Stolen Device Protection?


If so, that feature is controlled and managed from Settings -> FaceID & Passcode.


See more info here:


About Stolen Device Protection for iPhone - Apple Support



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Unable to reset Face ID on my iPhone 13

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