iPhone 14 not connecting to Apple Car Play and Bluetooth on Sony XAV-AX3000 stereo

My iphone 14 used to work great when connecting Apple Car Play to my truck's Sony stereo XAV-AX3000. Now, it says it is not connected, (plugged in), but it is. The iphone will charge when connected.

Also, the iphone 14 will not connect to Bluetooth on the stereo, but it used to. I unpaired, and tried pairing several times, but it's not working. I don't know if the issues are with the stereo or with the Iphone 14. Both issues quit working at the same time.



[Re-Titled by Moderator]



iPhone 14, iOS 18

Posted on Mar 9, 2025 1:40 PM

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Posted on Apr 28, 2025 7:28 PM

I FIGURED IT OUT!!!

I turned off my VPN and it started working! I don’t understand why but my VPN is somehow interfering with CarPlay! I turned my VPN off, opened Maps, the unit recognized my iPhone and loaded CarPlay. After CarPlay was connected, I turned my VPN back on and it worked (CarPlay) fine. But every time I disconnected from the car I had to go through the same process again to get CarPlay to work.

I also had an issue with my car stereo mic not working as well, turned off the VPN—and you guessed it, it started working again!

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Question marked as Top-ranking reply

Apr 28, 2025 7:28 PM in response to Keirstrw

I FIGURED IT OUT!!!

I turned off my VPN and it started working! I don’t understand why but my VPN is somehow interfering with CarPlay! I turned my VPN off, opened Maps, the unit recognized my iPhone and loaded CarPlay. After CarPlay was connected, I turned my VPN back on and it worked (CarPlay) fine. But every time I disconnected from the car I had to go through the same process again to get CarPlay to work.

I also had an issue with my car stereo mic not working as well, turned off the VPN—and you guessed it, it started working again!

Apr 19, 2025 9:13 AM in response to rodder98

I have the same problem with my iPhone 14 and my XAV-AX3000. One more twist to my situation: my wife's iPhone 12 connects right up, both are using iOS 18.3.2, both using the same cord without resetting anything on either phone or the stereo. I plug in my iPhone 14 and CarPlay isn't available-- my wife pugs in her iPhone 12 and it pops right up.

I have verified that the stereo is listed in the CarPlay app, I have deleted my phone and the stereo from each other and reloaded--still nothing. I have confirmed all setting on both phones are the same.

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iPhone 14 not connecting to Apple Car Play and Bluetooth on Sony XAV-AX3000 stereo

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