How to fix iPhone 16 Pro Max camera and photo-saving issues?

Brand new 512GB iPhone 16 Pro Max. Up-to-date iOS. Restarted and reset many times daily to try to get the camera to work, it did work for a while yesterday, finally! Now it’s back to not working. It’s also a crapshoot whether I will be able to save a photo (from Facebook or the internet), take a screenshot, or access my old photos to send or post them. Most of the time I can’t. Photos freezes and crashes. I can take photos using the camera within iMessage, Facebook messenger, or instagram messenger, but once again cant save them 80% of the time.


Seems like this is a common problem with the current iOS? How to fix it?


[Re-Titled by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Mar 19, 2025 6:38 AM

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Mar 31, 2025 1:05 PM in response to Threeblondies

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support


Live Chat with an Apple Advisor in Messages

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How to fix iPhone 16 Pro Max camera and photo-saving issues?

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