Why can't I complete purchases on my Apple Account?

I can’t purchase anything when I try buying some they said my purchase can’t be completed I should contact Apple support for help


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iPhone 15 Pro Max, iOS 18

Posted on Mar 22, 2025 12:28 PM

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Mar 22, 2025 12:34 PM in response to Mypurchasecannotbecontact

There could be several reasons why you are unable to make purchases on the App Store or within apps.


Here are a few common reasons:

  1. Payment method: Make sure your payment method on file is valid and up to date. If there are any issues with your payment method, such as an expired credit card, you may not be able to make purchases.
  2. Restrictions: Check if there are any restrictions set on your device that prevent you from making purchases. You can adjust these settings in your device's settings.
  3. Account issues: There may be issues with your Apple Account that are preventing you from making purchases. Try signing out of your account and signing back in to see if that resolves the issue.
  4. App Store or iTunes Store issues: Sometimes, there may be temporary issues with the App Store or iTunes Store that are preventing purchases. In such cases, waiting a while and trying again later may help.


Need more help?


Good luck! 👋🏼😉

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Mar 22, 2025 12:31 PM in response to Mypurchasecannotbecontact

Hello!


See this for assistance: Add a payment method to your Apple Account – Apple Support.


If you need further assistance, consider reaching out to Apple Support:



Have a great day!



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Why can't I complete purchases on my Apple Account?

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