How to resolve 'please contact iTunes' error when downloading apps from App Store?

Hi, I want to download apps from App Store but there asking for (please contact with Itune to complete this transaction) even I didn’t buy anything and I put my number and details but still it’s showing same message can you help me to solve this issue it will be reall appreciated. Waiting for your earliest response on this


[Re-Titled By Moderator]

iPhone 7 Plus, iOS 15

Posted on Mar 24, 2025 2:51 AM

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Mar 24, 2025 5:20 AM in response to bismark158

To contact iTunes Support, do this: 

1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community


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Mar 25, 2025 6:55 PM in response to bismark158

Hi, I want to download apps from App Store but there asking for (please contact with Itune to complete this transaction) even I didn’t buy anything and I put my number and details but still it’s showing same message can you help me to solve this issue it will be reall appreciated. Waiting for your earliest response on this



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How to resolve 'please contact iTunes' error when downloading apps from App Store?

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