How can I fix a cracked iPhone back camera lens?

One of the back lense is cracked and makes noise while making video



[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 17

Posted on Mar 24, 2025 11:30 PM

Reply
3 replies
Sort By: 

Apr 1, 2025 12:37 PM in response to raisa54

Your iPhone needs to be serviced at your nearest Apple Store's Genius Bar or an Apple Authorized Service Provider.


If this is your iPhone 12 Pro Max that is damaged, a repair estimate will be around $199 US with no AppleCare+ or $99 US with.


Start here: Genius Bar Reservation and Apple Support Options - Apple

Reply

Apr 1, 2025 12:37 PM in response to Zachyy

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support


Live Chat with an Apple Advisor in Messages

Reply

How can I fix a cracked iPhone back camera lens?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.