No iCloud backups found after factory reset on iPhone

My iphone decided to shut itself down today and forced a factory reset. On trying to restore from back up, it is telling me there are no backups at all in iCloud to restore. That cannot be correct as I have been backing up for years. Has anyone encountered the same issue?


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Posted on Mar 26, 2025 10:09 AM

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Mar 26, 2025 10:34 AM in response to Macgyver82

Macgyver82 wrote:

My iphone decided to shut itself down today and forced a factory reset. On trying to restore from back up, it is telling me there are no backups at all in iCloud to restore. That cannot be correct as I have been backing up for years. Has anyone encountered the same issue?

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You've been doing this on a regular basis What does iCloud back up? - Apple Support

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No iCloud backups found after factory reset on iPhone

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