Purchased a new Apple Gift Card but it's been redeemed already

My card is new and I was trying to redeem it and it’s say used card


[Edited by Moderator]

iPhone 12 Pro Max, iOS 18

Posted on Mar 26, 2025 11:49 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2025 6:04 AM

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support


If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


You may also report the scam to the FTC Complaint Assistant and to the FBI’s Internet Crime Complaint Center



If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


You may also report the scam to the FTC Complaint Assistant and to the FBI’s Internet Crime Complaint Center

3 replies
Question marked as Top-ranking reply

Apr 27, 2025 6:04 AM in response to Mariananic

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support


If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


You may also report the scam to the FTC Complaint Assistant and to the FBI’s Internet Crime Complaint Center



If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


You may also report the scam to the FTC Complaint Assistant and to the FBI’s Internet Crime Complaint Center

Mar 26, 2025 11:58 AM in response to olayiwola230

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support


If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


You may also report the scam to the FTC Complaint Assistant and to the FBI’s Internet Crime Complaint Center



If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


You may also report the scam to the FTC Complaint Assistant and to the FBI’s Internet Crime Complaint Center

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Purchased a new Apple Gift Card but it's been redeemed already

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