How do I safely redo a iCloud backup transfer from iPhone 11 to iPhone 14?

While transferring my old phone iPhone 11 cloud back-up data to my new iPhone 14, the transfer was interrupted. My new phone now has all the basic phone info a basic Apple apps, and none of my apps. How do I safely do the cloud download over again?


[Re-Titled By Moderator]

iPhone 14, iOS 18

Posted on Mar 26, 2025 7:51 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2025 8:04 PM

You can safely restart the transfer process to ensure all your apps and data are restored.


  1. Check iCloud Backup: On your old iPhone 11, go to Settings ➡️ [Your Name] ➡️ iCloud Backup ➡️ Backup. Ensure the latest backup is complete and includes your apps and data.
  2. Erase Your New iPhone 14: Since the transfer was interrupted, you'll need to reset your new phone to start fresh. Go to Settings ➡️ General ➡️ Transfer or Reset ➡️ Reset ➡️ Erase All Content and Settings. This will wipe the incomplete transfer.
  3. Restore from iCloud Backup:
  • During the setup process on your iPhone 14, choose Restore from iCloud Backup.
  • Sign in with your Apple ID and select the latest backup from your iPhone 11.

4. Ensure Stable Wi-Fi: Make sure your Wi-Fi connection is strong and uninterrupted during the transfer.

5. Wait for Apps to Download: After the initial setup, your apps will begin downloading automatically. Keep your phone plugged in and connected to Wi-Fi.


Axel F.

4 replies
Question marked as Top-ranking reply

Mar 26, 2025 8:04 PM in response to GTCataldo

You can safely restart the transfer process to ensure all your apps and data are restored.


  1. Check iCloud Backup: On your old iPhone 11, go to Settings ➡️ [Your Name] ➡️ iCloud Backup ➡️ Backup. Ensure the latest backup is complete and includes your apps and data.
  2. Erase Your New iPhone 14: Since the transfer was interrupted, you'll need to reset your new phone to start fresh. Go to Settings ➡️ General ➡️ Transfer or Reset ➡️ Reset ➡️ Erase All Content and Settings. This will wipe the incomplete transfer.
  3. Restore from iCloud Backup:
  • During the setup process on your iPhone 14, choose Restore from iCloud Backup.
  • Sign in with your Apple ID and select the latest backup from your iPhone 11.

4. Ensure Stable Wi-Fi: Make sure your Wi-Fi connection is strong and uninterrupted during the transfer.

5. Wait for Apps to Download: After the initial setup, your apps will begin downloading automatically. Keep your phone plugged in and connected to Wi-Fi.


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I safely redo a iCloud backup transfer from iPhone 11 to iPhone 14?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.