“iPad Overheating While Using Apple Notes - Unresolved Despite Multiple Apple Support Contacts”

Title: “iPad Air M2 11-Inch Overheating Near Camera While Using Apple Notes - Crashes and Unresolved by Support”

I’m reaching out because I’ve been dealing with a persistent and frustrating issue with my iPad Air M2 (11-inch), which I purchased specifically for my studies. Whenever I use the Apple Notes app, even for just a few minutes, my iPad starts overheating noticeably near the camera and around that area, including the screen. The device becomes uncomfortably warm to the touch, and after some time, the Apple Notes app crashes unexpectedly. This is severely disrupting my ability to take notes and study effectively, which was the main reason I invested in this iPad.

I’ve contacted Apple Support multiple times to get this resolved, but I’ve hit a dead end. Each time, they instruct me to visit the nearest Apple Service Center. I’ve followed their advice and taken it to the center, but after checking the device, the staff there told me they couldn’t do anything because “there’s no warning alert for overheating” in their diagnostics. They refused to offer a replacement or any meaningful solution, despite the issue being clear when I use the device. This has left me stuck with a malfunctioning iPad and no support.

To make matters worse, my iPad’s warranty is set to expire in June 2025, so this is an urgent matter for me. I’m worried that if this isn’t addressed soon, I’ll be left with an expensive device that doesn’t work properly once the warranty period ends. I rely on this iPad for my education, and it’s incredibly frustrating that Apple Support and the service center aren’t acknowledging or fixing the problem. Has anyone else experienced overheating with the iPad Air M2 while using Apple Notes? How did you get Apple to take it seriously? I’d really appreciate any advice on how to escalate this or force a resolution before my warranty runs out. This needs urgent attention, and I’m hoping the community can help where Apple Support has failed me so far.